Terms & Conditions
Last Updated: [15.06.2025]
Welcome to Exotic Woodpecker. Please read these Terms and Conditions (“Terms”, “Agreement”) carefully before using our website www.exoticwoodpecker.com (“Site”), operated by Exotic Woodpecker LLC (“we”, “our”, or “us”).
- Products and Services
Exotic Woodpecker specializes in selling high-quality exotic woods including Black Ebony, African Blackwood, and other specialty hardwoods. All products are subject to availability and may vary in color, grain, and size due to their natural origin.
We reserve the right to modify or discontinue any product at any time without notice.
- Eligibility
To use our site and place orders, you must be at least 18 years old or have the permission of a legal guardian. By placing an order, you confirm that you meet this requirement.
- Shipping Policy
We currently ship only within the United States. Orders are processed within 2–4 business days. Shipping fees and delivery times vary depending on the destination and chosen shipping method.
We do not ship internationally at this time.
- Pricing & Payment
All prices are listed in U.S. Dollars (USD). We accept major credit cards, PayPal, and other payment methods listed at checkout. Prices are subject to change without notice.
We reserve the right to cancel or refuse any order in the case of pricing errors, stock issues, or suspected fraud.
- Returns & Refunds
Due to the nature of our products, returns are only accepted in cases of damage or incorrect shipment. All return requests must be made within 5 days of receiving the product.
To initiate a return, please contact us at sales@exoticwoodpecker.com with your order number and photos of the issue.
- Product Disclaimer
Wood is a natural product. Variations in color, texture, grain, and density are normal and not considered defects. Moisture content, stability, and workability may differ from one piece to another.
We do not guarantee suitability for specific projects; it is the customer’s responsibility to ensure that the selected material meets their technical and aesthetic needs.
- Intellectual Property
All content on this website—including images, product descriptions, logos, graphics, and text—is the property of Exotic Woodpecker and may not be copied, reproduced, or distributed without our written permission.
- Limitation of Liability
To the maximum extent permitted by law, Exotic Woodpecker shall not be held liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our website or products.
- Privacy Policy
By using our website, you agree to the terms outlined in our Privacy Policy. We are committed to protecting your personal information.
- Governing Law
These Terms are governed by the laws of the State of [Insert Your State], United States. Any disputes arising from these Terms shall be resolved in the courts of that jurisdiction.
- Changes to Terms
We may update or modify these Terms at any time. Changes will be posted on this page with a new effective date. Continued use of our website implies acceptance of the updated Terms.
- Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
Email: sales@exoticwoodpecker.com
Website: www.exoticwoodpecker.com